FAQs

Frequently Asked Questions

Looking for answers to your HVAC questions? Our FAQ section covers everything from system maintenance to installation procedures. Dive in to get useful insights, tips, and clear up any confusion about our services.

  • How often should I service my HVAC system?

    It is recommended to service your HVAC system at least once a year. This can be either in the spring or fall, which ensures both your heating and cooling systems are maintained. Regular servicing helps keep your system running efficiently and can prolong its lifespan. Neglecting regular service could lead to costly repairs and a decrease in system efficiency.

  • How can I improve my HVAC system’s efficiency and longevity?

    Improving your HVAC system’s efficiency and longevity can be achieved through a few steps. Regularly replacing air filters every 1-6 months depending on the filter size is essential. It's also important to replace humidifier pads once a year and use a WIFI Smart programmable thermostat such as Ecobee. Moreover, scheduling regular maintenance is beneficial, and Home Saving Inc offers an annual protection plan for this purpose.

  • How do I know if my HVAC system needs repairs?

    Identifying when your HVAC system needs repairs can be based on a few signs. If you notice poor airflow from vents or strange odors, it might be time for a check-up. Ignoring these signs can lead to more serious issues over time, which might result in expensive repairs. It's always best to consult with a professional if you notice anything unusual.

  • What is the average lifespan of an HVAC system?

    On average, HVAC systems last between 17 and 20 years. However, this lifespan can be extended with regular maintenance. Home Saving Inc provides an annual protection plan that can help keep your system running efficiently for longer. Remember, a well-maintained system not only lasts longer but also runs more efficiently.

  • Why is my air conditioner not cooling my home?

    There could be several reasons why your air conditioner is not cooling your home. Low refrigerant levels, dirty air filters or coils, or blocked or leaky coils could be the cause. Identifying the problem might require professional assistance. Once the issue is identified, it can be resolved, and your air conditioner can resume cooling your home effectively.

  • What is the purpose of ventilation or HRV/ERV?

    The purpose of ventilation, or Heat Recovery Ventilation (HRV) / Energy Recovery Ventilation (ERV), is to maintain indoor air quality. It works by removing pollutants, moisture, and odors from your home while simultaneously bringing in fresh air. This ensures a healthy and comfortable living environment. It's particularly important in tightly sealed homes where air can become stagnant.

  • Do I need an air purifier with my HVAC system?

    Having an air purifier with your HVAC system can be beneficial, especially if you suffer from allergies, have asthma, or live in an area with poor air quality. An air purifier helps to filter out pollutants and allergens, improving the quality of air in your home. Home Saving Inc offers Trane CleanEffect Electronic Air Cleaners and Media Air Cleaners to help ensure your indoor air is as clean as possible.

  • How can I reduce my HVAC energy costs?

    You can reduce your HVAC energy costs in several ways. Using a smart thermostat like Ecobee can help regulate temperature and save energy. Scheduling regular system maintenance can also keep your system running efficiently. Upgrading to energy-efficient units with a high SEER rating for AC or an AFUE rating for furnaces can also significantly cut down your energy costs.

  • How long does it take to install a new HVAC and HWT system?

    The installation of a new HVAC system usually takes about 6-8 hours, while Tankless Systems also fall within this timeframe. Hot Water Tank (HWT) systems, on the other hand, take around 2-3 hours to install. It's important to note that these are general estimates and actual installation time can vary based on specific situations and system types.

  • Does Home Saving Inc offer any financing?

    Home Saving Inc does offer financing options to make it easier for you to upgrade your home comfort system. We provide 12, 18, and 24 months no-interest payment plans several times a year. This allows you to spread the cost over time, making it more manageable and budget-friendly.

  • What payment method does Home Saving Inc accept?

    At Home Saving Inc, we accept all major credit cards and personal cheques as forms of payment. This is part of our commitment to making our services as accessible and convenient as possible for our clients. It's important to us that you have multiple options for payment, allowing you to choose what best fits your financial situation.

  • How long does it take to return the old rental tanks to the rental provider?

    The process of returning the old rental tanks to the rental provider typically takes approximately 7-10 business days from the day of the installation. During this time, we ensure the safe and efficient removal of your old tank. We handle all aspects of the return, giving you one less thing to worry about during the upgrade of your system.

  • Are we taking away all the old furnace ac and tank?

    When installing a new system, we make sure to take away all the old furnace, air conditioner, and tank units. This includes any installation garbage, ensuring your property is left clean and tidy. We also take responsibility for recycling all the old units, as part of our commitment to environmentally friendly practices.

  • Does Home Saving Inc provide service 24/7?

    Home Saving Inc is proud to offer service 24/7, including weekends and holidays. We understand that HVAC issues can occur at any time, and we're committed to being there when you need us. You can reach us at any time at 1-877-720-4837. Our team is always ready to respond to your needs.

  • How is warranty registration done?

    Upon completion of the job, we handle the registration and processing of all the units for warranty. This is a crucial step in ensuring that your new system is covered should any issues arise. Our team will guide you through the warranty details, so you fully understand what is included. This is just one of the ways we strive to provide comprehensive and hassle-free service.

  • How do I know that the installation performed is safe?

    Knowing that your installation is safe is crucial. At Home Saving Inc, we are fully insured, certified, and WSIB approved HVAC contractors. We double test every installation to ensure that it meets all GAS, TSSA, and Manufacturer’s codes and attach a gas pressure test tag on the unit. This ensures our installations are safe and in compliance with industry standards.

  • What should I do when the furnace/AC is not working?

    If your furnace or air conditioner is not working, it's important to check if the power source is connected and the thermostat is set correctly. If these are not the issues, it's best to call a professional like Home Saving Inc to diagnose and repair the problem. For more detailed information on troubleshooting, please refer to page 15 of our guide.

  • What should I do if I smell the gas?

    If you ever smell gas in your home, it's important to act quickly. You should immediately call Enbridge Gas at 1-866-763-5427, which is available 24/7. They will guide you on the necessary steps to ensure your safety. It's crucial not to ignore this as a gas leak can be dangerous.

  • What is the response time for the warranty services call?

    For warranty services calls, we commit to same-day services if you call before 5 PM. In case of emergencies, we still try to come out the same day. Our goal is to resolve your HVAC issues as quickly as possible, minimizing any inconvenience or discomfort you may experience.

  • Do you offer any maintenance plan?

    Yes, we do offer a maintenance plan. Regular maintenance is key to keeping your HVAC system running efficiently and prolonging its lifespan. For more details about our maintenance plan, please check page 11 of our guide. We strive to provide comprehensive services to meet all your HVAC needs.

  • What kind of qualification do to the HVAC installation?

    HVAC installation requires several qualifications to ensure quality and safety. It requires TSSA Registration, GAS 2 License, Skilled Trades Ontario registration, a 313D Air Conditioner License, Liability Insurance, and WSIB Clearance. At Home Saving Inc, our professionals hold these certifications, assuring you that we adhere to all industry standards and regulations.

  • How can I find a better contractor to do the HVAC system?

    Finding a reliable contractor to install your HVAC system involves several steps. You should check their qualifications and reviews on platforms like Google. It's also beneficial to seek referrals from family or friends who had a good experience with a contractor. Considering reputable HVAC manufacturers, interviewing potential contractors, getting multiple quotes, and evaluating contracts and warranties can also help you make an informed decision. At Home Saving Inc, we strive to meet all these criteria to provide you with the best service possible.

A man is installing an air conditioner on a wall.

Schedule Your HVAC Service Today!

Don't let HVAC troubles disrupt your comfort. At Home Saving Inc, we offer expert AC, Furnace, and Water Heater Installation & Repair services designed to enhance your home's comfort and efficiency. Our certified professionals are ready to provide fast, reliable solutions tailored to your specific needs. Don't wait - book an appointment with us today and experience the difference of quality HVAC services!